Powerful feedback, beautifully simple

Everything you need to collect, analyse, and act on customer feedback — without the complexity.

Templates

8 proven templates, ready to go

Don't start from scratch. Choose a template optimised for the feedback you need — attribution, NPS, star ratings, exit intent, and more.

  • How did you hear about us?
  • What almost stopped you?
  • Net Promoter Score (0-10)
  • Star Rating
  • Exit Intent
  • Product Feedback
  • Customer Effort Score
  • Custom (blank slate)
📣

Attribution

Star Rating

📈

NPS

Effort Score

Single Select Radio buttons with optional "Other"
Multi Select Checkboxes for multiple answers
Free Text Open-ended text responses
Star Rating 1-5 star visual rating
NPS 0-10 scale with labels
Emoji Visual emoji reactions
Yes / No Binary choice questions
Question Types

7 question types for any scenario

From simple yes/no to detailed multi-select with custom options. Mix and match question types within a single survey to get the insights you need.

Targeting

Show the right survey at the right time

Control exactly when and where your surveys appear with powerful targeting options.

Time Delay

After X seconds

After Purchase

On thank you page

Exit Intent

When leaving

Scroll Depth

After scrolling X%

Page Load

Immediately

Click Trigger

On element click

Frequency Control

Once per customer
Once per session
Custom interval
Analytics

A dashboard that tells the full story

Track impressions, engagement, completion rates, channel attribution, and device breakdown — all in real time.

Total Impressions

10,103

Total Responses

861

Engagement Rate

8.5%

Completion Rate

52.3%

Avg. Time

00:29

Response Trends

HDYHAU Star Rating NPS

Channel Attribution

Instagram 28%
TikTok 22%
Google Search 18%
Facebook 12%
Friend or Family 10%
YouTube 5%
Other 5%

Device Breakdown

Desktop 55%
Mobile 38%
Tablet 7%

Per-Survey Breakdown

Survey Impressions Responses Engagement Completion
How did you hear about us? active 1,801 190 10.5% 61.1%
What almost stopped you? active 1,039 91 8.8% 51.6%
Star Rating active 1,584 148 9.3% 54.7%
Net Promoter Score active 1,122 108 9.6% 44.4%
Exit Intent Survey active 896 72 8.0% 34.7%

All features at a glance

8 survey templates
7 question types
Multi-question surveys
Custom widget design
6 trigger types
Frequency capping
Shadow DOM isolation
Post-purchase linking
Order attribution
Response analytics
Channel attribution
Device breakdown
CSV export
Branding removal (paid)
Email notifications
API access (Enterprise)

Start collecting feedback today

Install FeedbackStack, choose a template, and publish your first survey in under 5 minutes.

Get Started